Privacy Policy

OPEE LLC – Privacy Policy

Last updated: May 02, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Introduction

OPEE Events, LLC (“OPEE,” “we,” “us” or “our”) provides an event‑booking platform designed to help you discover, create and manage events both free and paid. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our mobile application (the “Service”). By accessing or using the Service, you agree to the practices described herein.

2. Data Controller

The Data Controller for the personal information collected via Opee is:

OPEE LLC
1712 Carey Avenue, Suite 300
Cheyenne, WY 82001
USA

If you have any questions about this policy or our data practices, please contact us at contact@opee.app.

3. What Information We Collect

We only collect the data necessary to operate the OPEE Events service and to communicate with you. This includes:

  • Account & Profile Data: Your name, email address and any other information you provide when you sign up.
  • Booking & Transaction Data: Details of events you book (free or paid), ticket types, payment information (handled via our PCI‑compliant gateway) and billing address.
  • Communications: Content of any messages you send us through the app or website (support requests, feedback, etc.).
  • Technical & Usage Data: IP address, device and browser type, pages/screens viewed and timestamps—collected automatically to maintain security, troubleshoot issues and improve our service.
  • Location Data (Optional): Only if you grant permission, we collect your device’s geolocation for map‑based features.

What we do not collect: We do not use Google Analytics, Facebook Pixel or any advertising/retargeting services. We do not sell, rent or share your personal data with marketers.

How we communicate: We send email notifications only when you register for an account or book an event. You will not receive promotional or marketing emails from us.

4. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To create and manage your account, process bookings, issue tickets and provide customer support.
  • Communications: To send transactional and administrative emails (sign‑up confirmations, booking receipts, service updates and support replies). No marketing emails are sent.
  • Security & Fraud Prevention: To verify identity, detect and prevent unauthorized access, fraudulent transactions and abuse.
  • Analytics & Improvements: To monitor performance, troubleshoot issues, analyze usage patterns and enhance our platform—without using any advertising or third‑party tracking services.
  • Legal Compliance: To comply with applicable laws, respond to legal requests and enforce our terms of use.

5. Legal Bases for Processing (GDPR)

If you reside in the European Economic Area (EEA), we rely on these lawful bases:

  • Contractual Necessity: Processing required to fulfill our contract with you (account creation, bookings, ticket delivery).
  • Legal Obligation: Processing necessary to comply with data retention, tax and financial regulations.
  • Consent: Where you provide explicit permission (e.g., location sharing). You may withdraw consent at any time.
  • Legitimate Interests: Processing for fraud prevention, security measures and platform improvements, balanced against your privacy rights.

6. Your Privacy Rights

GDPR (EEA Residents):

  • Access: Request a copy of your personal data in a portable format.
  • Rectification: Correct inaccurate or incomplete information.
  • Erasure: Request deletion of your data, subject to legal requirements.
  • Restriction: Limit the processing of your data in certain circumstances.
  • Objection: Object to processing based on legitimate interests.
  • Data Portability: Transfer your data to another service provider.

CCPA/CPRA (California Residents):

  • Right to Know: Request details about the categories and specific pieces of personal data we collect.
  • Right to Delete: Request deletion of your personal data, subject to certain exceptions.
  • Right to Opt‑Out: We do not sell personal data; no opt‑out required.
  • Non‑Discrimination: You will not face service or pricing penalties for exercising your rights.

To exercise any of these rights, please contact us at contact@opee.app.

7. Data Sharing & Disclosure

We share your information only in the following circumstances:

  • Service Providers: Trusted partners who process data on our behalf (payment gateways, hosting, email delivery) under strict confidentiality agreements.
  • Legal Requirements: When compelled by law, regulation or court order to disclose data.
  • Business Transfers: In connection with a merger, acquisition or sale of assets, provided the recipient agrees to uphold this policy.

We do not sell, rent or trade personal data for marketing purposes.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. Financial and tax records are kept for up to seven years; usage logs are stored for up to 12 months, unless needed longer for security audits.

9. Security

We employ technical and organizational measures—such as encryption in transit (TLS), secure data centers and access controls—to protect your data. While we take every precaution, no system can guarantee 100% security. Please use secure practices when sharing sensitive information.

10. Children’s Privacy

Our Service is intended for users aged 13 and older. We do not knowingly collect information from children under 13. If you believe a child’s data has been collected, please contact us to request deletion.

11. International Transfers

Your data may be processed and stored in the United States or any jurisdiction where our service providers operate. We apply appropriate safeguards—such as standard contractual clauses—to ensure adequate protection when transferring data across borders.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy with an updated “Last updated” date and, where appropriate, notify you by email or in‑app message.

13. Contact Us

If you have any questions, concerns or requests regarding this policy, please contact us at:

contact@opee.app